APA Style

Fitzsimmons, James A.dk. (1994). SERVICE MANAGEMENT: Operations, Strategy, and Information Technology ed.2 (2). Singapore: McGraw-Hill.

Chicago Style

Fitzsimmons, James A.dk. SERVICE MANAGEMENT: Operations, Strategy, and Information Technology ed.2. 2 Singapore: McGraw-Hill, 1994. Books.

MLA Style

Fitzsimmons, James A.dk. SERVICE MANAGEMENT: Operations, Strategy, and Information Technology ed.2. 2 Singapore: McGraw-Hill, 1994. Books.

Turabian Style

Fitzsimmons, James A.dk. SERVICE MANAGEMENT: Operations, Strategy, and Information Technology ed.2. 2 Singapore: McGraw-Hill, 1994. Books.