APA Style
Fitzsimmons, James A. (2008).
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY ED.7 .
New York:
McGraw-Hill Irwin.
Chicago Style
Fitzsimmons, James A.
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY ED.7.
New York:
McGraw-Hill Irwin,
2008.
Books.
MLA Style
Fitzsimmons, James A.
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY ED.7.
New York:
McGraw-Hill Irwin,
2008.
Books.
Turabian Style
Fitzsimmons, James A.
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY ED.7.
New York:
McGraw-Hill Irwin,
2008.
Books.